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Fare conditions France

and the rest of Europe via France

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Fare conditions for internal train tickets

Because we want to provide you with the best possible information about your international train tickets, we have made a list of the various fare types and the respective fare conditions for you.

There are two types of international train tickets: those for trains that require a reservation, and those that do not.

High-speed trains, such as the Thalys and TGV, generally require that passengers reserve a seat, and the tickets are only valid for the specific train, date and class booked, unless otherwise stated in the fare conditions.

International tickets for trains that do not require a reservation, such as the Intercity and local trains, are limited to a specific route, but not to a specific departure time or train, unless otherwise stated in the fare conditions. These international train tickets are valid for a maximum of one day and the validity period is specified on the ticket.

Reserved seats

If you have reserved a seat, we ask that you be seated in your reserved seat within 15 minutes of boarding the train. If you do not do so, the Train Manager may give your seat to another passenger.

Mobile or homeprint Ticket

A Mobile Ticket is a ticket that you can save in the NS International App and display on the screen of your smartphone. If you book a Mobile Ticket for a journey starting at your departure station, then you do not need to check in and out. If you need to pass through access gates or show your ticket, simply use the Mobile Ticket barcode on your smartphone screen. You will receive an e-mail confirmation with a link to the Mobile Subject to alterations Ticket. Opening this link on your smartphone will automatically download and save the Mobile Ticket in the NS International App under ‘My Bookings’. Mobile Tickets are subject to the standard fare conditions.

Homeprint tickets must be printed on A4 paper before you begin your journey. You will receive an e-mail confirmation of your homeprint booking, which also includes a button that lets you print your homeprint ticket.

The following rules apply:

  • Mobile/homeprint Tickets are personal and non-transferable.
  • To show the Mobile Ticket, you must have installed the NS International App. Use the most recent version of the app.
  • You must download the Mobile Ticket in the NS International App before starting your journey. Homeprint tickets must be printed on A4 paper.
  • See the homeprint ticket for the rules that apply specifically to this type of ticket.
  • Your ticket will be checked based on a valid photo ID. Remember to bring along a valid photo ID (passport or identity card), as the Train Manager/Conductor may ask you to show it.
  • Travellers are only permitted to travel on the date and/or train booked, unless otherwise stated in the fare conditions.
  • The normal fare conditions apply for exchanges and cancellations (see tables). When changing the travel date for your ticket, the new date must fall within the carrier’s booking period.
  • If a refund is requested within two days after the start date specified on the ticket, the refund will be made via the original payment method after these two days, due to the need to retrieve the necessary authentication data.
  • For Mobile/homeprint Tickets purchased via the NS International service desk in the service shop, you can request a refund at the NS International desk prior to the start of the journey, or after the period stated above. You can also request a refund via the NS International Service Center

    Ticketless travel with Thalys TheCard

    You can book your Thalys ticketless journey via NSInternational.nl, the NS International Service Center, the NS International service desk in the service shop, or via your travel agent. The following supplemental terms and conditions apply to ticketless travel with Thalys TheCard:

    • Ticketless journeys are named and non-transferable.
    • You must show your Thalys TheCard when prompted to do so by the Train Manager.
    • You do not need to check in or out with your Thalys TheCard. To pass through access gates, simply scan the barcode in your Thalys confirmation e-mail.
    • Your ticket will be checked based on a valid photo ID. Remember to bring along a valid photo ID (passport or identity card), as the Train Manager may ask you to show it. You may only travel on the specific date/train combination booked, unless otherwise stated in the fare conditions.
    • Travellers are only permitted to travel on the date and/or train booked, unless otherwise stated in the fare conditions.

    More information about Thalys TheCard

    Thalys and TGV overbookings

    The more expensive rates for Thalys and TGV service are subject to fairly lenient conditions for exchanges and refunds. As a result, some travellers do not feel a need to cancel their tickets prior to departure. In order to fill seats left empty by ‘no-show’ passengers, you may be offered an overbook ticket if your requested train is fully booked. An overbook ticket is a reservation without a seat assignment. In consultation with the Train Managers, you may be seated in an unoccupied seat, or if none are available, on one of the folding seats at the front and rear of the train. These tickets can be recognised by the notification ‘No seating reservation’.

    Refunds for unused tickets

    If you have purchased a ticket, but were prevented from travelling shortly before the departure time, you may be able to request a refund via your original sales point under certain conditions. You can find out which conditions apply to your ticket in the fare tables on this page.

    Refunds for partially unused tickets

    Refunds for partially unused tickets doesn't apply to Mobile/homeprint Tickets. Other tickets may be sent to the NS International Service Center, P.O. Box 2552, 3500 GN Utrecht, up to two months after the start date on the ticket. The ticket must be stamped by authorised railway personnel or accompanied by documents, such as proof of alternative travel. Cost: €15 minimum per ticket.

    Travel tips

    Bring your bicycle

    You may take a bicycle to France on standard trains via the Roosendaal or Visé border routes, as well as Antwerp–Lille. One-way bicycle tickets are €12 and return tickets are €24.

    For the Intercity Brussels, a maximum limit of 4 bicycles per train applies (bicycle spots cannot be reserved).

    Bicycles may only be brought aboard Thalys trains if both wheels have been removed and if the bicycle is transported in a special bicycle cover (max. 135 x 85 x 30 cm). Folding bicycles are permitted if they are folded up and transported in a cover.

    In France, bicycles are permitted in most regular trains.
    More information about travelling with a bicycle

    You can also call the NS International Service Center on 030 – 230 00 23 or visit the NS International service desk in the service shop at most major stations.

    Travel insurance

    It is always a good idea to take out a travel insurance policy when you travel. Travel insurance provides you with security in the event that you need medical assistance, are involved in an accident or lose your luggage.

    Cancellation insurance

    Certain types of fares are subject to high cancellation fees. It is therefore recommended that you purchase cancellation insurance in advance.

    Luggage

    Each train type has different facilities for transporting luggage. Travellers are required to label their luggage with their first and last name when they are travelling by train to and in France.
    More information about travelling with luggage

    Pets

    Passengers may bring their pet with them in the train when travelling to certain European countries, subject to strict conditions. Your veterinarian can inform you about the documents necessary for travelling with your pet.
    More information about travelling with pets

    Compensation for delays

    Under certain circumstances, travellers may be eligible for compensation in the event that their international train experiences a delay. One of these conditions is that the delay must involve a cross-border route. The compensation is calculated based on the price of a single ticket, including surcharges, but excluding booking fees or transaction fees. Compensation is usually paid out in the form of a debit to the traveller’s bank account. Compensation requests can be sent to the railway company from which you purchased your ticket, or one of the carriers involved in your international journey.If you purchased your ticket from NS International, you must submit a compensation request within three months of your journey.
    More information about compensation for delays
    Request money back

    Would you like to know more?

    You can find travel tips, advice before you leave, up-to-the-minute information, the international Travel Planner and information about discount fares on the site. For more information, please contact us in our online chat, call the NS International Service Center on 030 – 230 00 23 or visit the NS International service desk in the service shop at most major stations.

    Terms and Conditions

    The transport contracts between the traveller and the carrier(s) are subject to the relevant carrier’s general and special terms and conditions. Several carriers may be part to the transport contracts referred to in the previous section, and your journey may consist of several separate transport contracts, even if you are using a single ticket. Please refer to NSinternational.nl/en/terms-andconditions or the point of sale for more information. A copy of the terms and conditions can be provided at no extra charge upon request. Transport contracts entered into with the carriers NS International B.V. or HSA Beheer N.V. (which trade under the brand name NS International) are solely applicable to transport using high-speed trains or cross-border trains. In the event of a transfer to or from said trains, a contract with another carrier may go into effect. The following regulations and conditions apply to the transport contracts referred to in the previous section: EU Directive on Travellers’ Rights, the General Terms and Conditions of NS International, the applicable Train Type Conditions, and the specific Fare Conditions.

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    Thalys

    Fare types Fare conditions Exchange Refund*
    Premium None. For Thalys TheCard Gold/Platinum holders, this fare is also valid on one train before and after the train booked (without seat and catering reservations). For Thalys TheCard Platinum+ holders, this fare is valid on all trains on the same travel day and in the same travel direction (without seat and catering reservations). Permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. Any price difference between the old and new ticket will be settled. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    Comfort None. For Thalys TheCard Gold/Platinum holders, this fare is also valid on one train before and after the train booked (without seat and catering reservations). For Thalys TheCard Platinum+ holders, this fare is valid on all trains on the same travel day and in the same travel direction (without seat and catering reservations). Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Standard None. For Thalys TheCard Gold/Platinum holders, this fare is also valid on one train before and after the train booked (without seat and catering reservations). For Thalys TheCard Platinum+ holders, this fare is valid on all trains on the same travel day and in the same travel direction (without seat and catering reservations). Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Premium Mini Between 2 and 9 people. Not permitted. Not permitted.
    Standard Mini None Not permitted. Not permitted.
    Senior Premium Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    Senior Comfort Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Senior Standard Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Youth Premium Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    Youth Comfort Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Youth Standard Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. Permitted until the train’s scheduled departure time, as specified on the ticket. Exchange fee: €15 per person and per single ticket. Any difference in price between the old and new ticket will be settled. 50% refund until the train’s scheduled departure time, as specified on the ticket. No refunds will be granted after the departure time.
    Youth Standard Mini Travellers aged 12 to 25 on the day of the journey, upon presentation of valid identification. Not permitted. Not permitted.
    Kid Children aged 4 to 11 years, and children under 4 accompanied by an adult and who will be travelling in a seat of their own. Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    Pass For holders of a valid (and validated) pass that covers at least the country of departure and arrival:
    • Interrail (all passes)
    • Eurail (all passes)
    This fare may also be used by Interrail Global Pass holders, if part of the Thalys journey takes place within the pass holder’s country of residence. The pass must be validated prior to the day of the journey. Only holders of a 1st class pass are permitted to travel in 1st class Comfort, but not in 1st class Premium.
    1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. Subject to fare availability. 75% refund before the train’s scheduled departure time, and up to 2 months after the date of departure.
    Weekend Can be booked up to 30 days before the date of departure, if available. Travel permitted only on Saturdays and Sundays. Not permitted. Not permitted.
    Minigroup Intended for a small group of 3 to 5 people. Not intended for children under the age of 12. Not permitted. Not permitted.
    Frequent Pass 1 and 2 For holders of the Frequent Pass season ticket. For Thalys TheCard Gold/Platinum holders, this fare is also valid on one train before and after the train booked (without seat and catering reservations). For Thalys TheCard Platinum+ holders, this fare is valid on all trains on the same travel day and in the same travel direction (without seat and catering reservations). The fare Frequent Pass 2 can be booked up to 7 days before departure, if available. Permitted free of charge until the train’s scheduled departure time, as specified on the ticket. Any difference in price between the old and new ticket will be settled. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    ThePass Weekend For holders of a ThePass Weekend season ticket. Valid at weekends from 19:00 on Friday until Sunday, also valid on Friday on trains 9473 and 9484 on the routes Germany <> Paris. This fare is also valid for one train before and after the booked train, without a seat and catering reservation. 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. Not permitted.
    Companion Travelling companion for a wheelchair passenger, or visually or otherwise physically or mentally impaired passenger, upon presenting a Companion Pass or other documentation. 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.
    Wheelchair For wheelchair passengers. 1x permitted free of charge until the train’s scheduled departure time, as indicated on the ticket. 100% refund until the train’s scheduled departure time, as specified on the ticket. 50% refund for up to 2 months after the departure date.

    *) No refunds will be granted for partially unused tickets.

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    French domestic daytime trains

    no reservation required

    Fare types Fare conditions Exchange Refund*
    Full fare/Tarif Normal None Not permitted. With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded.
    Full fare child/ Tarif Normal enfant Children aged 4 to 11. Not permitted. With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded.
    Découverte Senior Travellers aged 60 years or older on the day of the journey. Only available for TER (regional express) trains, not for Intercité trains Not permitted. With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded.
    Découverte Youth/ Découverte Jeune Travellers aged 12 to 25 on the day of the journey. Only available for TER (regional express) trains, not for Intercité trains. Not permitted. With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded.
    Découverte Child+ + For up to 5 people, including 1 child under the age of 12. Only available for TER (regional express) trains, not for Intercité trains. Not permitted. With reservation: 100% refund before departure, 50% refund after departure. Without a reservation: 90% refund in case of cancellation before the ticket’s expiry date. Tickets that cost €5 or less will not be refunded.
    Loisir None Not permitted. Free of charge up to 1 day before departure. >24 hours before the train’s scheduled departure: 50% fee, up to €12.
    Loisir Child Children aged 4 to 11 Only available for Intercité trains. Not permitted. Free of charge up to 1 day before departure. >24 hours before the train’s scheduled departure: 50% fee, up to €12.
    Prems Limited availability. Not permitted. Not permitted.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    French domestic night trains

    Fare types Fare conditions Exchange Refund*
    Full fare Loisir/ Loisir None Permitted until the train’s scheduled departure. Free of charge up to and including 31 days before the departure date. €5 fee between 30 and 2 days before the departure date. <24 hours before the train’s scheduled departure: 40% fee, up to €12. No longer permitted after this point in time. Permitted until the train’s scheduled departure. Free of charge up to and including 31 days before the departure date. €5 fee between 30 and 2 days before the departure date. <24 hours before the train’s scheduled departure: 40% fee, up to €12. No longer permitted after this point in time.
    Full fare Loisir child/Loisir enfant Children aged 4 to 11 on the day of the journey. Permitted until the train’s scheduled departure. Free of charge up to and including 31 days before the departure date. €5 fee between 30 and 2 days before the departure date. <24 hours before the train’s scheduled departure: 40% fee, up to €12. No longer permitted after this point in time. Permitted until the train’s scheduled departure. Free of charge up to and including 31 days before the departure date. €5 fee between 30 and 2 days before the departure date. <24 hours before the train’s scheduled departure: 40% fee, up to €12. No longer permitted after this point in time.
    Pass Eurail Travellers with a valid Eurail Pass (at least including France) or France Railpass. Permitted up to the train’s scheduled departure time. Free of charge until the train’s scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Pass Interrail Travellers with a valid Interrail (at least including France). Permitted up to the train’s scheduled departure time. Free of charge until the train’s scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Companion/ Accompagnateur Companion of a visually impaired traveller. Permitted until the departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV trains Belgium - France v.v.

    Fare types Fare conditions Exchange Refund*
    Pro None Permitted until the departure time (and up to 2 hours after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Full fare ECO/ TARIF ECO Can be booked up to 1 day before the date of departure, if available. Not permitted. Not permitted.
    Person with a mobility impairment/Personne á mobilité réduite (enfant) Traveller with a mobility impairment, proof of disability required. Permitted until the departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Companion/ Accompagnateur Companion of a visually impaired traveller (1st and 2nd class) Companion of a Person with a Mobility Impairment (1st class). Permitted until the departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Senior Travellers aged 60 years or older on the day of the journey, upon presentation of a valid proof of identity. Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Youth/Jeune Travellers aged 12 to 25 on the day of the journey, upon presentation of a valid proof of identity. Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Family 1 or 2 adults accompanying 1 child (under the age of 12). Permitted once until the train’s departure time (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Family MLV/Famili MLV Adulte (enfant) Intended for up to 2 adults over the age of 12 accompanying a child under the age of 12. Permitted once until the train’s scheduled departure. 50% cancellation fee before the train’s scheduled departure. No refunds will be granted after the departure time.
    (Full fare) Premiere and Seconde/(Plein tarif) Premiere et Seconde None Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible.
    (Full fare) Premiere and Seconde Child/(Plein tarif) Premiere et Seconde Enfant Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible.
    Prem’s Seconde Limited availability. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible.
    Prem’s Seconde Child Limited availability. Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 40% fee (max. 15 euro) from 2 days before departure until departure of the train. After departure no refund possible.
    Child -4 years Children under the age of 4 on the day of the journey, who will be travelling in their own seat. Allowed until 3 days before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, From 2 days before departure no exchange possible. Allowed until 3 days before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, From 2 days before departure no refund possible.
    Pack Tribu for groups of 4-7 travellers, limited availability. Not permitted. Not permitted.
    Pass 1 Travellers with a valid pass for Belgium and France. Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Pass 2 Travellers with a valid pass for France. Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.
    Pass 3 Travellers with a valid pass for Belgium. Permitted once until the train’s scheduled departure (and up to 1 hour after departure at the departure station). Free of charge until the train’s scheduled departure time. No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV trains in France

    and domestic IC trains that require reservations
    Tariefsoorten Tariefvoorwaarden Omboeken Restitutie*
    Business Premiere None Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    (Full fare) Premiere and Seconde/(Plein tarif) Premiere et Seconde None Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    (Full fare) Premiere and Seconde Child/(Plein tarif) Premiere et Seconde Enfant Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Limited availability. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Child Limited availability. Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure (TGV), 40% fee (min. 5 euro, max. 12 euro) from 2 days before departure until the day of departure (INTERCITES). No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Pack Tribu For groups of 4-7 travellers, limited availability. Not permitted. Not permitted.
    Pass Eurail Travellers with a Eurail (including France) or France Rail pass. Free of charge before the train’s scheduled departure. Free of charge until the scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Pass Eurail Upgrade Travellers with a 2nd class Eurail Pass (including France) who want to travel in 1st class. Free of charge before the train’s scheduled departure. Free of charge until the scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Pass Interrail Travellers with an Interrail (including France). Free of charge before the train’s scheduled departure. Free of charge until the scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Pass Interrail Upgrade Travellers with a 2nd class Interrail Pass (including France) who want to travel in 1st class. Free of charge before the train’s scheduled departure. Free of charge until the scheduled departure time. Reservation fees under €5 will not be refunded. No refunds will be granted after the departure time.
    Companion/Guide handicapé Companion of a visually impaired traveller. The visually impaired traveller and their companion must take the same route and travel in the same class. Permitted until the train’s scheduled departure time (and up to 1 hour after departure at the departure station). Free of charge until the scheduled departure time. No refunds will be granted after the original departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV trains France - Italy v.v.

    Fare types Fare conditions Exchange Refund*
    Liberte Prima and Seconda None 5x allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    Liberte Prima and Seconda Child/Liberte Prima et Seconda Enfant Travellers aged 4 to 11 on the day of the journey. 5x allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    Prima and Seconda/Prima et Seconda None 5x allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prima and Seconda Child/Prima et Seconda Enfant Travellers aged 4 to 11 on the day of the journey. 5x allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Mini Child Limited availability. Travellers aged 4 to 11 on the day of the journey. Permitted three times until the train’s scheduled departure time (and up to 1 hour after departure in the departure station) for a 50% fee. Until the train’s scheduled departure, with a 50% deduction. No refunds will be granted after the departure time.
    Child -4 years Children under the age of 4 on the day of the journey, who will be travelling in their own seat. 5x allowed before departure of the train. Afterwards no exchange possible. 100% refund before departure of the train. Afterwards no refund possible.
    Mini Limited availability. Not allowed Not allowed
    Pass 1 Traveller with an Interrail or Eurail pass that covers the entire French and Italian part of the journey. Permitted once until the train’s scheduled departure time (and up to 1 hour after departure in the departure station). Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Pass 2 Traveller with an Interrail or Eurail pass that covers the entire French part of the journey. Permitted once until the train’s scheduled departure time (and up to 1 hour after departure in the departure station). Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Companion/ Accompagnateur PMR Companion of a visually impaired traveller or a wheelchair traveller. Proof of disability is required. Permitted once before the train’s scheduled departure time (and up to 1 hour after departure in the departure station). Free of charge until the scheduled departure time. No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV trains France - Switzerland v.v. (Lyria)

    Fare types Fare conditions Exchange Refund*
    Flex None Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time.
    Flexi Child/Flexi Enfant Travellers aged 4 to 11 on the day of the journey. Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time.
    Semi Flex None Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time.
    Semi-Flex Child/ Semi-Flex Enfant Travellers aged 4 to 11 on the day of the journey. Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time.
    Non-Flex None Not permitted. Not permitted.
    Non-Flex Child/ Non-Flex Enfant Travellers aged 4 to 11 on the day of the journey. Not permitted. Not permitted.
    Child -4/ Baby Pass Children under the age of 4 on the day of the journey, who will be travelling in their own seat. Permitted free of charge before the scheduled departure of the train, if available. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Pass 1 Travellers with a valid Eurail, Interrail pass for France and Switzerland. Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time.
    Pass 2 Travellers with a valid Eurail, Interrail, France Rail Pass for France. Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time.
    Pass 3 Travellers with a Eurail, Interrail, Swiss Pass or Abonnement General CFF for Switzerland. Permitted before the train’s scheduled departure time. Exchange fee: €30 per person and per single ticket. Any difference in price between the old and new ticket will be settled. Permitted before the train’s scheduled departure time for a €30 fee per person and per single ticket. No refunds will be granted after the departure time.
    Wheelchair/ Fauteuil roulant Adulte (enfant) Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time.
    Companion/ Accompagnateur Companion of a wheelchair traveller or visually impaired traveller (1st and 2nd class). The wheelchair traveller or visually impaired traveller must provide proof of disability. Permitted free of charge before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). Permitted before the train’s scheduled departure time (and up to 2 hours after departure in the French TGV departure station). No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV trains France - Luxembourg v.v.

    Fare types Fare conditions Exchange Refund*
    Business Premiere and Seconde None Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    Premiere and Seconde None Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Premiere and Seconde Child/Premiere et Seconde Enfant Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Limited availability. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Child Limited availability. Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Wheelchair/ Handicapé Adulte Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Wheelchair Child/ Enfant Wheelchair passenger, proof of disability required. The wheelchair spot is in 1st class. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Companion/ Accompagnateur PMR Companion of a wheelchair traveller or visually impaired traveller. The wheelchair traveller or visually impaired traveller must provide proof of disability (1st and 2nd class). Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Pass/Pass International, France Rail Pass 1, 2 Travellers with a valid Interrail or Eurail pass for France. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Child/Frofait Bambin Travellers with a valid Interrail or Eurail pass for France. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Pack Tribu For groups of 4-7 travellers, limited availability. Not permitted. Not permitted.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV/ICE trains France - Germany v.v.

    Fare types Fare conditions Exchange Refund*
    Business Premiere and Seconde None Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    Business Premiere and Seconde Child/Business Premiere et Seconde Enfant Travellers aged 4 to 11 on the day of the journey. Allowed without fee until 30 minutes after departure of the the train, subject to availability. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. 100% refund until 30 minutes after departure of the train. Afterwards no refund possible. No refund in case of exchange from 30 minutes before departure of the train.
    Premiere and Seconde/Premiere et Seconde None Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Premiere and Seconde Child/Premiere et Seconde Enfant Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Limited availability. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Prem’s Seconde Child Limited availability. Travellers aged 4 to 11 on the day of the journey. Allowed before departure of the train, subject to availability. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. From 30 minutes before departure of the train, maximum 2x exchangeable, but only for the same day and same route. After exchange in this period no refund possible. After departure no exchange possible. Allowed before departure of the train. No fee until 31 days before departure, 5 euro fee from 30 until 3 days before departure, 15 euro fee from 2 days before departure until the day of departure. No refund in case of exchange from 30 minutes before departure of the train. After departure no refund possible.
    Child -4 Children under the age of 4 on the day of the journey, who will be travelling in their own seat. Allowed before departure of the train. Afterwards no exchange possible. 100% refund before departure of the train. Afterwards no refund possible.
    Pass 1 Possession of a valid Eurail, Interrail Pass for France and Germany. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Not permitted.
    Pass 2/partiel 2 Possession of a valid pass for France. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge up to the scheduled departure time, 50% fee after this point in time.
    Pass 3/partiel 3 Possession of a valid pass for Germany. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge up to the scheduled departure time, 50% fee after this point in time.
    Bahncard 25/50 Possession of a Bahncard 25/50. The 1st-class ticket combined with a 1st-class Bahncard and a 2nd-class ticket combined with a 2nd-class Bahncard. Free of charge until the scheduled departure time. Not possible after this point in time. Free of charge until the scheduled departure time. Not possible after this point in time.
    Bahncard 25/50 child Possession of a Bahncard 25/50. The 1st-class ticket combined with a 1st-class Bahncard and a 2nd-class ticket combined with a 2nd-class Bahncard. Free of charge until the scheduled departure time. Not possible after this point in time. Free of charge until the scheduled departure time. Not possible after this point in time.
    Wheelchair/ Fauteuil roulant Adulte (enfant) Wheelchair passenger, proof of disability required. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.
    Companion/ Accompagnateur Companion of a wheelchair traveller or visually impaired traveller. Proof of disability required. Free of charge until the scheduled departure time. After this point in time, a refund will be offered. Free of charge until the scheduled departure time. No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    TGV/AVE trains France - Spain v.v.

    Fare types Fare conditions Exchange Refund*
    Flexi Adult None Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Flexi Child Travellers aged 4 to 13 on the day of the journey. Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Flexi Companion Travelling companion for a wheelchair passenger, or visually or otherwise physically or mentally impaired passenger. Valid proof/ companion ticket required. Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Essential Adult None Until the train’s scheduled departure, with a 50% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 50% deduction. No refunds will be granted after the departure time.
    Essential Child Travellers aged 4 to 13 on the day of the journey. Until the train’s scheduled departure, with a 50% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 50% deduction. No refunds will be granted after the departure time.
    Essential Companion Travelling companion for a wheelchair passenger, or visually or otherwise physically or mentally impaired passenger. Valid proof/ companion ticket required. Until the train’s scheduled departure, with a 50% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 50% deduction. No refunds will be granted after the departure time.
    Pass Eurail Travellers with a valid (and validated) Eurail Pass:
    • Global Pass;
    • Select Pass incl. France + Spain;
    • One Country Pass France + One Country Pass Spain. Only 1st-class Pass holders are permitted to travel in 1st class for the Pass Eurail fare. Holders of a 2ndclass Pass wishing to travel in 1st class must purchase the Pass Eurail Upgrade fare.
    Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Pass Eurail Upgrade Travellers with a valid (and validated) 2nd-class Eurail Pass who want to travel in 1st class. Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Pass Interrail Travellers with a valid (and validated) Interrail Pass:
    • Global Pass;
    • One Country Pass France + One Country Pass Spain. Only 1st-class Pass holders are permitted to travel in 1st class for the Pass Interrail fare. Holders of a 2nd-class Pass wishing to travel in 1st class must purchase the Pass Interrail Upgrade fare.
    Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.
    Pass Interrail Upgrade Travellers with a valid (and validated) 2nd-class Interrail Pass who want to travel in 1st class. Until the train’s scheduled departure, with a 10% deduction. Exchanges will not be possible after this time. Until the train’s scheduled departure, with a 10% deduction. No refunds will be granted after the departure time.

    *) If the fare conditions permit, travellers may request a refund up to 60 days after the departure date. No refunds will be granted for partially unused tickets.

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    AVE trains in Spain

    Fare types Fare conditions Exchange Refund*
    Adult None Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    Child Travellers aged 4 to 11 on the day of the journey. Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    RAILPLUS Youth Travellers aged 12 to 25 on the day of the journey with a RAILPLUS ticket. Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    RAILPLUS Senior Travellers aged 60 years or older on the day of the journey with a RAILPLUS ticket. Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    Pass Eurail Travellers with a valid
    • 1st-class Eurail pass valid in Spain for Preferente or Club;
    • 2nd-class Eurail pass valid in Spain for Turista
    Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    Pass Eurail Upgrade Travellers with a valid (and validated) 2nd-class Eurail Pass who want to travel in Preferente or Club. Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    Pass Interrail Travellers with a valid
    • 1st-class Interrail pass valid in Spain for Preferente or Club;
    • 2nd-class Interrail pass valid in Spain for Turista.
    Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.
    Pass Interrail Upgrade Travellers with a valid (and validated) 2nd-class Interrail Pass who want to travel in Preferente or Club. Permitted up to 5 minutes before the train’s scheduled departure for a 10% fee. Permitted up to 5 minutes before the train’s scheduled departure for a 15% fee. No refunds will be granted after this point in time.

    *) If fare conditions permit, travellers may request a refund up to 6 months after the departure date. No refunds will be granted for partially unused tickets.

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