Contact

FAQ

You can find the answers to many frequently asked questions at our digital Customer Service.

Internet Support Desk

You can contact our Internet Support Desk for any questions or queries that may arise when booking tickets online.

Telephone number 030-2300023
+31 30 75 15 250 NS domestic
Opening hours Monday to Friday 08.00 - 21.00 hrs
Saturday, Sunday and
nationals holidays
10.00 - 18.00 hrs

NS International Service Center

Would you prefer to order your ticket by telephone? This is possible at NS International Service Center.

Telephone number 030-2300023
Opening hours Monday to Friday 08.00 - 21.00 hrs
Saturday 10.00 - 18.00 hrs

Opening hours Service Center Sundays and national holidays

On Sundays and the national holidays of Easter Sunday and Monday, Queen's Day, Ascension Day and Pentecost, NS International Service Center is available to assist you with your online booking, but will not be able to make your reservation for you.

Customer Service

You can contact the NS International Customer Service office if you have questions or comments.

NS International Klantenservice
Postbus 2552
3500 GN Utrecht

Please note: If you are submitting a request for compensation or a complaint, please do not forget to include your original ticket along with the request.

Follow NS International on Twitter

Twitter

Follow us @NSInt_info.
(Dutch only)





 

 

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NS International sells online a wide range of tours departing from the Netherlands abroad (single and return journeys) and travel from abroad to the Netherlands (single and return trips), and a limited number of routes from abroad to a (different) abroad (some - and return journeys). Other tours you can book by phone through our telesales department (0900-9296, euro0,35 pm) and at the counters in the Tickets- and Service Shops on the (medium) large stations.

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You can not train domestic books NSInternational.nl, except the Intercity directly between Amsterdam Central and Breda. You can book other domestic travel through NS.nl NS.nl

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This discount is not valid in combination with one or more of the already selected discount cards.

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