You can find the answers to many frequently asked questions at our digital Customer Service.
Internet Support Desk
You can contact our Internet Support Desk for any questions or queries that may arise when booking tickets online.
|+31 30 7515155 NS domestic|
|Opening hours||24 hours a day, 7 days a week|
NS International Service Center
Would you prefer to order your ticket by telephone? This is possible at NS International Service Center.
|Opening hours||Monday to Friday||08.00 - 21.00 hrs|
|Saturday, Sunday||10.00 - 18.00 hrs|
You can contact the NS International Customer Service office if you have questions or comments.
NS International Klantenservice
3500 GN Utrecht
Please note: If you are submitting a request for compensation or a complaint, please do not forget to include your original ticket along with the request.
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