- Face-to-face contact
- Purchasing tickets just before departure
- Self-service corner
To ensure we provide you with the best service possible, one or more Service offices can be found at all the large and medium NS train stations. Our personnel will gladly assist you with any questions you may have and you can purchase tickets for all national and many international destinations, and ticket supplements for several of the NS International products.
Where can I find the Service offices?
In the self-service corner of a number of Service offices you can make your own online reservation and if desired, print your ticket – a service that will allow you to still purchase a ticket just before departure. Payments can be made by credit card or iDeal (internet banking).
There are NS International desks at the Service shops at the seven largest NS train stations. View the opening hours of the Service shops with a NS International desk.
If you purchase your ticket at a desk in the Service shop or by telephone at our NS International Service Center, a booking fee will be charged: € 7.50 per person with a maximum of € 22.50 per booking. For destinations without a mandatory reservation, which can also be purchased at a self-service ticket machine, no booking fee is charged at the desk in the Service shop.
The ease of making an online reservation
Did you know that making an online reservation is also a very user-friendly way to order international train tickets? It means you cannot only make a reservation quickly and simply when it suits you, but you will not need to pay a booking fee.