Contact options NS International

  • Phone number: 030-2300023. 24 hours a day, 7 days a week
  • E-mail: Unfortunately, we currently have a backlog in answering email. It may take several weeks before you get an answer.
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NS International Service Center

To book your train tickets by telephone, you can contact the NS International Service Center.

Telephone number: 030-2300023 or +31 30 2300023 from abroad
Opening hours: 24 hours a day, 7 days a week

Customer Service

You can contact the NS International Customer Service office if you have questions, complaint or comments. All contact options are at the bottom of this page.

Office address NS Internationaal

NS Internationaal B.V.
Laan van Puntenburg 100
3511 ER Utrecht


In every EU country, the Ministry appoints a supervisor. This body supervises the correct compliance with the European Regulations on Passenger Rights. In the Netherlands supervision is the responsibility of ILENT (The Human Environment and Transport Inspectorate). Customers can contact ILENT on tel: 088-4890000 or via the website:

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